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Digital marketing for energy companies: How to reach your audience online

The energy sector includes a broad range of organisations, from renewable energy developers and energy infrastructure providers to technology businesses, utilities and consumer-facing suppliers. Each operates in a complex market, often with multiple audiences, long buying journeys and products that can be difficult to explain. Effective energy marketing therefore requires more than promoting individual products […]

How to use human insight to build better-performing B2B marketing campaigns

In my previous article – Become your own benchmark: why B2B marketing needs better measures of success –  we looked at why B2B digital marketing benchmarks can be useful, but limiting. They help senior marketers within organisations – or B2B digital marketing agencies like exceptional™ – to understand the landscape, defend performance and create context. […]

What do AI browsers mean for B2B marketing?

AI browsers are going to change how people interact with websites. Google is rolling out Gemini in Chrome to Mac and Windows desktop users in the US. This means users can ask Gemini to clarify complex information on any webpage they’re reading. Google has also introduced the ability to ask questions about the current page […]

Become your own benchmark: why B2B marketing needs better measures of success

Benchmarks are useful in digital marketing. They offer reassurance: a way to make performance feel measurable, comparable and defensible. Marketing benchmarks help answer the question every marketer has heard in one form or another: “Is this good?”  As marketers, we review the stats, look at whether we are above or below the industry average, and […]

We didn’t rebrand as exceptional™ to stay quiet

There’s a strange feeling that comes with putting your own business in the spotlight – especially when, for 20 years, you’ve been far more comfortable helping other brands grow than talking about yourself. The day before our exceptional™ rebrand celebration, I genuinely wondered whether we’d made a mistake hosting something so ambitious. A full room […]

The psychology of the flywheel: Understanding awareness

In the early 1900s, Hollywood was making its mark as the home of moviemaking. Aspiring actors were flooding the streets, small studios were consolidating into industry giants, and the once small LA neighbourhood’s population was growing rapidly. By 1923, Los Angeles Times publisher Harry Chandler had funded the construction of a lavish residential development nearby. […]