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Become your own benchmark: why B2B marketing needs better measures of success

Benchmarks are useful in digital marketing. They offer reassurance: a way to make performance feel measurable, comparable and defensible. Marketing benchmarks help answer the question every marketer has heard in one form or another: “Is this good?”  As marketers, we review the stats, look at whether we are above or below the industry average, and […]

We didn’t rebrand to exceptional™ to stay quiet

There’s a strange feeling that comes with putting your own company in the spotlight – especially when, for 20 years, you’ve been far more comfortable helping other brands grow than talking about yourself. The day before our exceptional™ rebrand celebration event, I genuinely wondered whether we’d made a mistake hosting something so ambitious. A full […]

Iain at the exceptional launch event

Why LinkedIn is becoming a critical platform for AI visibility

It’s no secret that users are increasingly turning to AI search platforms such as ChatGPT, Google’s AI Overviews and Perplexity to ask questions about organisations, industries and services. Instead of browsing links, they receive a single summarised answer built from multiple sources across the web.  While developing our AI Performance Analyser, we began noticing a […]

How can we prepare for what’s next in AI?

AI search visibility is evolving quickly. For UK B2B organisations trying to understand the future of search with AI, the pace of change can feel overwhelming. But the future of AI marketing is not entirely unpredictable – there are patterns that reveal where things are heading. Here’s a quick video summary where I explain this […]

Are some businesses more likely to appear in AI results?

When someone asks an AI search tool about a service in your sector, the answer often includes specific organisations. The same names tend to appear again and again. AI is changing search marketing – but tools such as ChatGPT don’t return a list of websites like traditional search engines. Instead, they generate a response by […]

Social media image & video sizes 2026

This guide breaks down all the social media image and video sizes you need to know, including LinkedIn, Instagram, Facebook, X (formerly Twitter), YouTube, Pinterest, TikTok and Google Business Profile.

Social media icons, including LinkedIn, Google Business Profile, Facebook, X, YouTube, Pinterest, TikTok and Instagram

Thought leadership strategy: putting your team’s expertise on your clients’ radars

“Thought leadership” has become an essential part of B2B marketing. Ever since Google’s helpful content update, it’s been more important than ever for your organisation’s team members to be producing high-quality, informed content in their areas of expertise.  What is thought leadership? Articles, LinkedIn posts, blogs, videos – all of this comes under that umbrella. […]