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Social media that turns discovery into demand.

We use intelligent social media marketing to revolutionise the way our clients interact with their audience, creating meaningful communities and building loyalty.

What we do

exceptional™ turn your social media into an engine for visibility, engagement and demand.

Instead of chasing trends or vanity metrics, we build social strategies that connect your expertise with the audience that matters through purposeful creative and insight-led storytelling tailored to each platform.

From awareness to advocacy, our social strategies work in tandem with your search, content, paid and AI-driven activity, making your brand stand out in competitive feeds and build relationships that convert.

Social audits & analysis

We provide a data-backed review of your social channels to help you understand what’s working, what’s missing and where your biggest opportunities lie – shaping a clear strategy grounded in evidenced audience behaviour.

Content & creative strategy

We develop platform-specific content that tells your story with clarity and confidence – balancing thought leadership, education, storytelling and brand-building creative that drives action.

Campaign planning & activation

From always-on activity to hyper-targeted campaigns, your social supports your wider marketing goals – integrating with search, content and paid where it adds the most value.

Platform management & publishing

We provide support for planning, producing and publishing your social content – helping you maintain consistency, pace and quality across LinkedIn, X, Instagram, YouTube and other priority channels.

Community engagement

Grow meaningful relationships through thoughtful engagement and conversation management that turns followers into advocates and keeps your brand top-of-mind to the audiences that matter.

Social reporting & optimisation

We measure what counts. Through ongoing testing, insights and performance reviews, we refine your content and campaigns to maximise engagement, visibility and ROI over time.

How we’ve helped our clients

ValidPath

exceptional™ developed and executed a full digital marketing strategy for ValidPath, designed to improve conversion rates and lead quality.

Metis

We worked with Metis to deliver a digital strategy that builds credibility and generates demand from local authorities.

Intrum

Intrum partnered with us to educate financially vulnerable consumers about the risks of Black Friday spending.

Turn social media into marketing momentum.

Effective social strengthens every part of your marketing.

It helps new audiences discover your organisation, reinforces your expertise as they evaluate their options, supports consideration with clear messaging and builds the relationships that lead to long term advocacy.

It’s fundamental to our model, the Digital Marketing Flywheel, which connects organic content, paid activity, community engagement and platform insight into one system that grows stronger at every touchpoint. The result is a social strategy that increases visibility, deepens trust and compounds your return over time.

A great team who think strategically and creatively to find the best solutions to problems, and create drivers for future engagement and growth. They are all leaders in their fields, and are thoroughly fun, friendly and engaging on top of it.

L. Patel, Istesso

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Build a social strategy that drives results.

If you’re ready to turn social media into a consistent source of visibility, engagement and demand, we’d love to learn more about your organisation and your goals.

Let’s talk. Book your strategic workshop.