COO
As Chief Operating Officer, Greg oversees the operational, financial and organisational foundations that allow exceptional™ to run smoothly and grow sustainably.
He has worked in digital and technology-led businesses since 1998, and has been part of the exceptional™ team since 2013. In that time, he’s played a key role in the agency’s growth, structure and long-term development.
Greg’s work spans our systems, processes, financial planning and business strategy. He is especially focused on operational efficiency, automation and the practical application of AI within the agency, leading initiatives that reduce administrative complexity, standardise best practice and create better ways of working for the team.
Ultimately, Greg’s focus is simple: build the conditions that allow exceptional™ to do its best work.
B Corp Month 2025 is upon us. It’s a great time to reflect on how far we’ve come, yes, but more importantly, it’s another reminder that B Corp certification isn’t the end – it’s just the beginning. The real work lies in continuously striving for improvement, staying curious, and challenging our own assumptions. In June […]
I’m going to try and answer a very difficult question: Does the purpose-driven marketing we do at exceptional™ help companies have a positive impact on the world, or does it only inflate their apparent impact? Or, to look at the bigger picture: Can marketing actually have a positive impact, or does its place in our […]
In June 2024, exceptional™ was awarded B Corp status, with a B Impact Assessment score of 89. Fantastic! But at the end of the day, that certification is an acknowledgement – a piece of paper, a plaque, a new entry in the B Corp directory. It doesn’t make us a different agency to the one […]
exceptional™ has achieved B Corp™ Certification! It shows that we have met high standards of verified performance, accountability, and transparency on factors ranging from sustainability and employee benefits to charitable giving and supply chain practices. As a milestone, our certification underscores our commitment to leveraging our digital marketing expertise to have a positive impact on […]
Your business won’t do good just because your team is full of good people. However, if we’re going to take the next step and ingrain high environmental and transparency standards into companies across the UK, each company needs to be judged relative to its ability. For example, a 4000-person international corporation should be held to […]
Back in August I announced that we are starting our journey to becoming a B Corp. B Corps are businesses verified to meet high standards of social and environmental performance, transparency and accountability. Businesses can’t have morals – at least, not ones reliant on the personal attitudes of the people working at them. That’s not […]
Businesses don’t have morals. Businesses can’t have morals. That might sound cynical. I disagree. A business is a mechanism for making money. If morals replace money as your business’ bottom line, your business will run out of money. Whatever good your business was doing will disappear along with it. We need to accept that a […]
Agnostic thinking gets a bad rap. It’s seen as wish-washy, non-committal, even cowardly. Pick a side. Take a risk. Buy bitcoin. Cash out. Put it all on red. Live dangerously. Figure out what your principles are and don’t waver. Positive agnostic thinking isn’t about avoiding decisions, however. It’s about freeing yourself from preconceptions that might be […]
